Service Level Agreement (SLA) (Applies to ASLHosting.com Hosting Clients Only)

Last Updated: March 2025

1. Service Commitment

ASLHosting.com guarantees 99.9% uptime on all hosting plans. If downtime exceeds this, you may be eligible for compensation.

2. Support & Response Time

✅ Standard Support: Responses within 24 hours on business days.
✅ Priority Support (For Premium Clients): Responses within 6 hours.

3. Client Responsibilities

  • You must keep backups of your website data (unless you purchase a managed plan).
  • ASLHosting.com is not responsible for data loss due to third-party actions.
  • Payments must be made on time to avoid service interruptions.

➡ Full SLA Terms: https://aslhosting.com/sla